Communication. How important is it really? Whether speaking face-to-face, over the telephone, or through written correspondence, it matters… a LOT. Consider this survey conducted by Towers Watson:

Companies with highly effective communication had 47% higher total returns to shareholders between 2004 and 2009.

The key to effective communication is understanding – people understanding people. Understanding builds good relationships and good relationships build good business.

Effective communication helps:

• to resolve differences.
• to build trust and respect.
• to create environments that encourage creative ideas and problem solving.
• to improve professional image.

This workshop will share the seven keys to opening doors to effective communication. Overcome the obstacles of communicating with colleagues and clients.