| Foundation | structure | culture of excellence | |
|---|---|---|---|
| Pre-Visit Discovery Workshop |  |
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| Online Employee Climate Assessment (ECA) | |
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| Exceptional Service Experience Workshop | |
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| Follow-Up Debriefing Session with Leaders | |
|
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| Follow-Up Report with Action Plan | |
|
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| On-Site Evaluation | |
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| Myers-Briggs Type Indicator (MBTI) | |
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| Two 60 MAP Webinars | |
|
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| Exceptional Leadership Workshop | |
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| Service Vision Strategy Workshop | |
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| 3 Months Weekly Conference Call Sessions | |